Your Privacy & Data Rights

pk987 Privacy Policy — How We Handle Your Data

At pk987, we take the privacy of our players seriously. This Privacy Policy explains exactly what personal information we collect when you use the pk987 platform, why we collect it, how we use it, who we may share it with and what rights you have over your own data. We have written this in plain, straightforward English so every Pakistani player can understand it without needing a legal background.

Last Updated: 1 January 2025 Applies to: pk987.app
Data Handled with Care
No selling. No surprises.

Six Things You Should Know About pk987's Privacy Practices

We Never Sell Your Data

pk987 does not sell, rent or trade your personal information to any third party for commercial gain. Your data belongs to you — it is used to run the platform and provide you with a better experience, full stop.

Encrypted Storage & Transfers

All data transmitted between your device and pk987's servers is encrypted using TLS. Sensitive data including payment details and identity documents is stored with additional encryption layers at rest.

You Control Your Data

You have the right to access, correct, export or request deletion of your personal data at any time by writing to support@pk987.app. We process all data requests within 30 calendar days.

Limited Third-Party Sharing

We share data only with service providers who are essential to running the platform — payment processors, KYC providers and game suppliers. All are bound by strict data processing agreements.

Transparent Cookie Use

pk987 uses cookies to keep you logged in, remember your preferences and analyse platform performance. You can manage cookie preferences from your browser settings at any time.

Marketing Is Opt-In

pk987 only sends promotional messages to players who have opted in to marketing communications. You can unsubscribe from all marketing emails or SMS at any time through your account settings.

pk987

1. Who We Are

This Privacy Policy applies to pk987 (referred to as "pk987", "we", "us" or "our") and covers all services provided through the pk987 website at pk987.app, including account registration, game play, sports betting, payment processing and customer support.

pk987 is the data controller responsible for your personal information. This means we decide why and how your data is collected and processed. If you have any questions about this policy or your data, the first point of contact is support@pk987.app.

By registering an account on pk987 or by continuing to use the platform after this policy has been updated, you confirm that you have read and understood how we handle your personal data as described here.

2. Data We Collect

pk987 collects different categories of personal data depending on how you interact with the platform. The following table sets out the main categories:

Category Examples When Collected
Identity Data Full legal name, date of birth, CNIC number, photograph Registration & KYC verification
Contact Data Mobile number, email address, city of residence Registration
Financial Data Payment method type, account number (masked), transaction history Deposits & withdrawals
Account Data Username, account balance, bonus status, game history, betting records Ongoing platform use
Technical Data IP address, device type, browser type, operating system, session timestamps Every platform visit
Usage Data Pages visited, features used, click patterns, time spent per game Every platform visit
Communication Data Support chat transcripts, email correspondence, in-app messages When you contact support
Marketing Preferences Opt-in or opt-out status for email, SMS and push notifications Registration & account settings

We collect only what is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions or health information unless specifically required for a responsible gaming assessment you have requested.

3. How We Collect Your Data

pk987 collects personal data through several channels:

  • Direct input: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support or participating in a promotion.
  • Automated collection: Technical and usage data collected automatically as you browse and interact with the pk987 platform, via server logs, cookies and analytics tools.
  • Third-party providers: Information received from payment processors (Easypaisa, JazzCash, NayaPay, SadaPay, banks) and identity verification services during the KYC process. These providers share only what is necessary and are contractually obligated to handle your data securely.
  • Public sources: In limited circumstances, we may verify information against publicly available sources as part of fraud prevention or compliance checks.

🔍 pk987 never purchases marketing lists or obtains personal data from data brokers. All data we hold relates directly to your use of the platform.

pk987

4. Why We Use Your Data

pk987 processes your personal data for the following specific purposes:

  • Account creation and management: To register your pk987 account, verify your identity, maintain your account and enable you to log in securely.
  • Game and betting services: To allow you to place bets, play games, receive winnings and access all features of the pk987 platform.
  • Payment processing: To process deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard, all in PKR.
  • KYC and fraud prevention: To verify your identity and age as required, detect and prevent fraudulent activity, money laundering and multiple account creation.
  • Customer support: To handle your queries, complaints and disputes through live chat and email.
  • Responsible gaming: To monitor gaming patterns that may indicate problem gambling and to apply any limits or restrictions you have requested.
  • Platform improvement: To analyse how players use pk987 and improve game selection, interface design and performance.
  • Marketing communications: To send promotional offers, new game announcements and bonus notifications — only to players who have opted in to receive them.
  • Legal compliance: To meet our obligations under applicable laws, regulations and licensing requirements.

pk987 does not use your personal data for any purpose not listed above without obtaining your prior consent or updating this Privacy Policy with appropriate notice.

5. Legal Basis for Processing

pk987 relies on the following legal bases to process your personal data:

  • Contract performance: Processing necessary to provide the services you have signed up for — account management, game access, payment processing and support.
  • Legal obligation: Processing required to comply with applicable laws, including identity verification, fraud prevention and transaction record-keeping.
  • Legitimate interests: Processing for fraud detection, platform security, abuse prevention and platform analytics — where our interests do not override your privacy rights.
  • Consent: Marketing communications and non-essential cookies — only where you have given explicit opt-in consent. You may withdraw consent at any time.

Where we rely on legitimate interests, we conduct a balancing test to confirm that our interests do not unfairly override your rights. You may request details of this assessment by writing to support@pk987.app.

6. Who We Share Your Data With

pk987 does not sell your personal data. We share data only where it is necessary to provide our services or to comply with legal requirements. The categories of recipients are:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, commercial banks and card networks — to process your deposits and withdrawals. Each receives only the transaction data required for that specific payment.
  • KYC and identity verification providers: Third-party verification services that confirm your identity and age. They receive the documents and data you submit during verification and are prohibited from using that data for any other purpose.
  • Game providers: Software providers who supply the games accessible on pk987 may receive pseudonymised session data (game outcomes, bet amounts) for technical integration purposes. They do not receive your name or payment details.
  • Cloud and hosting infrastructure: Providers who host pk987's servers and databases. Data is processed under strict data processing agreements with appropriate security standards.
  • Customer support platforms: Tools used to manage live chat and email support. Support staff access only the data needed to resolve your specific query.
  • Law enforcement and regulators: Where required by applicable law, court order or regulatory obligation, pk987 will disclose data to the relevant authority. We will inform you of any such disclosure where legally permitted to do so.

🤝 All third-party service providers are bound by data processing agreements that prohibit them from using your data for any purpose beyond the service they provide to pk987.

7. International Data Transfers

Some of pk987's service providers — particularly cloud infrastructure and game software suppliers — may operate servers or processing facilities outside Pakistan. Where your personal data is transferred internationally, pk987 ensures that adequate protections are in place before any transfer occurs.

These protections include contractual clauses that require the recipient to handle your data to the same standard that pk987 applies, including requirements for encryption, access controls and breach notification. pk987 does not transfer data to jurisdictions where we cannot verify that adequate standards are maintained.

If you would like details about where your data is processed internationally or the specific safeguards in place for a particular transfer, please contact support@pk987.app.

8. How Long We Keep Your Data

pk987 retains personal data only for as long as necessary for the purpose it was collected, or for as long as required by law. The following retention periods apply:

  • Account data and gaming records: Retained for the duration of your active account and for 5 years after account closure, to comply with anti-money laundering and financial record-keeping requirements.
  • KYC and identity documents: Retained for 5 years from the date of verification or from account closure, whichever is later.
  • Payment transaction records: Retained for 5 years from the date of each transaction.
  • Customer support communications: Retained for 2 years from the date of the communication.
  • Technical and usage logs: Retained for 13 months on a rolling basis for security and analytics purposes.
  • Marketing consent records: Retained for the period of your marketing opt-in and for 1 year after withdrawal of consent, to demonstrate compliance.

At the end of the applicable retention period, data is securely deleted or anonymised. Anonymised data (where no individual can be identified) may be retained indefinitely for aggregate analysis.

pk987

9. Your Data Rights

As a pk987 player, you have the following rights over your personal data. To exercise any of these rights, write to support@pk987.app with your registered email address or mobile number and a description of your request. We will respond within 30 calendar days.

Right of Access

Request a copy of all personal data pk987 holds about you. We will provide this in a structured, readable format within 30 days.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you. We will update your records promptly upon verification.

Right to Erasure

Request deletion of your personal data where it is no longer necessary, where consent has been withdrawn, or where processing is unlawful. Note that legal retention obligations may prevent full deletion in some cases.

Right to Restriction

Ask us to pause processing of your data while a correction request is pending, or while you exercise other rights. We will not actively process restricted data beyond storage during this period.

Right to Portability

Request an export of the personal data you provided to pk987 in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to processing of your data for direct marketing at any time — we will stop immediately. You may also object to processing based on legitimate interests where your personal circumstances make it appropriate.

10. Cookies & Tracking Technologies

pk987 uses cookies and similar tracking technologies to operate the platform effectively and improve the experience for Pakistani players. Cookies are small text files stored on your device when you visit pk987.

The following types of cookies are used on pk987:

  • Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking the platform.
  • Functional cookies: Remember your preferences such as language settings, your most recently played games and notification preferences. Disabling these does not prevent access but may reduce convenience.
  • Analytics cookies: Help us understand how players use pk987 — which games are most popular, where players encounter friction and how the platform performs across different devices and connection speeds. This data is aggregated and pseudonymised. Used only with your consent.
  • Marketing cookies: Track whether you have come from a promotional link and help us measure the effectiveness of our campaigns. Used only with your consent and only for internal pk987 analytics — not shared with advertising networks.

You can manage cookie settings through your browser. Note that blocking strictly necessary cookies will affect your ability to use pk987. For analytics and marketing cookies, you can withdraw consent at any time by adjusting your browser settings or contacting support@pk987.app.

pk987 does not use third-party advertising trackers, social media pixels or behavioural profiling cookies from external ad networks.

11. Children's Privacy

pk987 is strictly for players who are 18 years of age or older. The platform is not directed at children and we do not knowingly collect personal data from anyone under 18.

During registration, players must confirm their date of birth. pk987 carries out age verification as part of KYC for all accounts. If we discover or have reason to believe that an account is held by a person under 18, the account will be suspended immediately, all funds will be held pending verification and any winnings generated will be forfeited.

If you are a parent or guardian and believe your child has registered on pk987, please contact support@pk987.app immediately so we can take appropriate action.

12. Security Measures

pk987 implements technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These include:

  • TLS encryption on all data in transit between your device and pk987's servers.
  • Encryption at rest for sensitive fields including payment details and identity document data.
  • Access controls: Internal access to personal data is restricted to staff members who need it for their specific role. All access is logged and periodically audited.
  • Two-factor authentication: Available for all pk987 player accounts and required for all internal staff access to systems holding personal data.
  • Regular security testing: pk987 conducts periodic penetration testing and security reviews of its platform and infrastructure.
  • Breach response: In the event of a data breach that poses a risk to players, pk987 will notify affected players without undue delay — and in any case within 72 hours of becoming aware of the breach.

While pk987 takes all reasonable precautions, no online platform can guarantee 100% security. You also have a role to play — keep your pk987 password secure, do not share login credentials and enable two-factor authentication on your account.

13. Third-Party Links

The pk987 platform does not contain links to third-party websites, social media platforms or external content pages. All navigation on pk987 remains within the platform itself. This policy applies only to data processed by pk987 directly.

Where pk987 integrates third-party game software or payment services, those providers operate under their own privacy policies and data security standards. pk987 selects partners who meet appropriate data protection standards and requires compliance as a contractual condition.

14. Updates to This Privacy Policy

pk987 may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The "Last Updated" date at the top of this page will always indicate when the policy was most recently revised.

Where a change is material — for example, a new use of your data, a new category of data collected, or a change to your rights — pk987 will notify registered players by email and/or by a prominent banner on the platform at least 7 days before the change takes effect.

Continued use of pk987 after the effective date of a revised policy constitutes your acceptance of the updated terms. If you do not agree with any update, you should stop using pk987 and contact support@pk987.app to close your account and arrange the return of any real-money balance.

15. Contact & Complaints

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how pk987 has handled your personal data, please contact us:

  • Email: support@pk987.app — mark your subject line "Privacy Request" for faster routing.
  • Live Chat: Available 24/7 on the pk987 website. For data rights requests, email is preferable as it creates a written record.
  • Response time: All privacy-related requests are acknowledged within 48 hours and completed within 30 calendar days.

If you are not satisfied with how pk987 has handled your privacy concern after following the above process, you may escalate through available legal channels under applicable law.

This Privacy Policy was last updated on 1 January 2025. It should be read alongside pk987's Terms and Conditions, which incorporate this policy by reference.

Your Privacy is a Priority at pk987

We are committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for stated purposes and give you real control over your information. Questions or concerns are always welcome — support@pk987.app is available around the clock.

How to Exercise Your Privacy Rights on pk987

All data rights requests are handled by email. Here is the straightforward process for each type of request.

Step 1 — Send Your Request

Email support@pk987.app with subject line "Privacy Request". Include your registered mobile number or email address so we can identify your account. Describe clearly what you are requesting — access, correction, deletion, portability or objection.

Step 2 — Identity Verification

To protect your data, we will verify your identity before processing the request. This typically means confirming details already associated with your pk987 account. We will not require new documents unless your identity cannot otherwise be confirmed.

Step 3 — We Respond Within 30 Days

All data rights requests are completed within 30 calendar days of identity confirmation. For complex requests, we may extend by an additional 30 days and will notify you in writing if an extension is needed. There is no fee for standard requests.

Join pk987 — Your Data Is Safe, Your Winnings Are Real

Register your pk987 account today and experience Pakistan's most trusted gaming platform — encrypted data, local PKR payments via Easypaisa and JazzCash, and 24/7 support whenever you need it.

18+ only. Please gamble responsibly. Visit Responsible Gaming for self-exclusion and support resources.